Shipping policy

We roast and fulfill every order specifically for the customer who places it, ensuring maximum freshness. The details below explain how our shipping and delivery process works.

Where We Ship

We currently ship to addresses within the United States only. We do not ship to international addresses at this time.

Processing Time (Roast to Order)

All coffee is roasted after your order is placed to ensure maximum freshness.

Processing typically requires 3–5 business days before the order ships.

Processing times may be longer during holidays or periods of high order volume.

Shipping Time (Transit)

Once handed off to the carrier (USPS or UPS), delivery time is generally:

• 1–5 business days within the United States, depending on destination and carrier volume

Delivery dates are not guaranteed and may be affected by weather, seasonal delays, or carrier-related issues.

Expedited or express shipping options are not available at this time.

Order Changes

If you need to request a change to your order, please contact us immediately at support@successjuice.co and include your order number and requested change,

Changes cannot be made once an order has entered fulfillment or shipped.

Tracking

When your order ships, you will receive a shipping confirmation email containing a tracking number.

Tracking may show “pre-shipment” during the period between label creation and pickup from the facility.

Delivery Issues

Once a shipment is marked as delivered by the carrier, responsibility for the package transfers to the customer.

If a package is lost or delivery is delayed before carrier confirmation of delivery, we will assist in contacting the carrier to follow up, but replacements or refunds are not guaranteed.

Please verify all shipping information before submitting your order.